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Kathleen
Aston
Bio
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For Better Results, Take a Walk on the Wild Side!
The secrets to better business-to-business marketing
Devious
motorcycle maniacs. Droopy slinky eyeballs. Slime. Gladiator guys.
Logo cookies. Blue punch. Kookie kaleidoscopes. Legos. What do
they all have in common? They're themes with premiums that break
through the clutter, get attention and generate landmark response
from CXO-and other high-level decision makers. Who would have
ever thunk it! Not the majority of those mailing business-to-business
direct marketing programs…for sure.
So, what can you learn here? Ground breaking b-to-b direct marketing
is not for the faint of heart. It's not for the timid or the fearful.
It's for the bold, the provocative and the sassy. But if you're
still a tad timid about leveraging the power of these types of
lead-generating programs, take a look at the results…and then
try to reach a middle ground…before breaking totally new ground
with your direct marketing programs.
Nothing Ordinary Here…Be brave little biscuit, the results will
come
A stand-up comic-book hero, UNICCO man, resembles the ever-famous
Superman…but manages to generate a 13% response among the hardest-to-reach
multi franchise owners in the country.
A series of three motorcycle maniacs who range from goofy to mysterious
to creepy, packaged with a purple bandana branded with the Surbridge
(now NaviSite) logo, generate a 13% match back to attendees at
a major convention and also generate 6% net new leads in a national
version.
A creative cookie with company logo and a custom-labeled blue
punch generate a 90% response rate and 5% conversion for Dragon
Direct with top Fortune 500 companies.
Three plastic gladiators housed in a custom box resembling a Roman
amphitheater generate a 15.5% response rate for VERITAS among
hard-to-reach high-volume resellers.
Yes, I could go on and on…but you get the picture.
Get REAL Results with Real Emotion
What stands out works, and playing it safe just doesn't cut
the mustard. Think about what makes you pay attention…the man
who's dark and mysterious, the woman in the red dress, the man
with his house on fire, the executive lost and alone. These images
all elicit emotion. But business-to-business marketing has seemed
to forgotten that eliciting an emotion from the person behind
the desk gets the decision maker behind the desk to act. You can
create a desire for your solution if you can't create a real emotion.
What nonprofits and fund-raisers have down to a fine science,
business marketers have seem to forgotten.
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Four
Keys to Success in B-to-B
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Let
the insanity begin!
Think crazy. Think funny. Think wild, provocative or nuts. If
your over-the-top ideas won't fly with conservative management,
scale them back to reflect the flavor, tone and brand of your
company or client. If you develop ideas out of fear, every program
will start on lukewarm and get colder by the day. In the end,
your marketing message will be the one first into the bin...unless
you can take a little step, a little risk for an approach that
is fresh and new.
Think about costs…creatively!
If you have an unlimited budget, it's a lot easier to get the
attention of those big, powerful executives…with smaller budgets,
you have to work creatively. A $2 premium can pull as great a
result as a $200 premium if it creates a positive emotion in your
prospect. Think hard on what you can send simply and easily that
your prospect will REMEMBER. Who will forget droopy, slinky eyes,
or slime? Who won't enjoy a big, fresh cookie? Just make sure
you have a great back-end offer to keep them on the hook and engaged
in ongoing communication with your company or your client's.
Think about your outer carrier!
Many business marketers stay away from dimensional packages, thinking
the cost will overextend their budgets. Not true. Yes, if you're
on a modest budget, you most likely won't be able to do a six-color
die-cut box with original illustration and three inner wells.
But, outer envelopes like Jiffy packs, Mylar envelopes, textured
postcards, etc. all lend themselves to the original thinker and
can have huge impacts on the open and response rates of your pieces.
Even a plain white box from Staples or PaperMart can elicit maximum
return by adorning a colorful label with provocative teaser and
great design.
Play by the rules while breaking them!
If you think you're ready to be edgy with your next campaign,
if you're ready to take a walk on the wild side of direct marketing,
then I say, "Have at it!" But there is one MAJOR caveat of which
you must be aware-play by the rules of DM. While in your creative
ecstasy, don't forget all the basic guidelines that create good
direct marketing. Don't forget your offer copy everywhere because
you're lost in design. Don't forget your compelling offer of perceived
value. Don't forget your Johnson box, your PS, your great list.
Don't throw out the baby with the bathwater, because it's the
best baby around.
By now, I hope you're inspired…a little bit, anyway. I encourage
you to take intelligent risks, educated boldness, creative license.
I encourage you to have fun and then watch the results come your
way.
Dragon Direct Marking, Inc. is a fully integrated direct marketing
firm specializing in the strategic and creative development of
award-winning, results-oriented direct marketing solutions for
Fortune 500 companies.
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